4 Things You Need to Know Before You Buy a Custom Scale

nobodyArlyn Scales is one of the leaders in scale design and manufacturing. For the past thirty years, we have stayed ahead of the pack by keeping abreast of current technological developments and changing business trends. We help keep our competitive edge by manufacturing our scales in our Long Island, New York factory. You get our high quality scales at factory direct prices thanks to our US based manufacturing facility. With these savings, we are also able to make sure we’re able to manufacture the highest quality components for your scale, allowing you to have a scale the competition can’t beat even at their higher prices.

We also understand your business may have specific needs or expectations from your scale that are not in a standard design. We are more than happy to work with you to custom design a scale that is tailor made to your exact environment. In order to help us create the best scale, there are several things that you should consider. You will want to think about the size of the platform on the scale, the scale’s capacity, the resolution you require, and the type of display and communication you need with the scale indicator.

Platform Size

One of the first things you should think about is the size of the required scale platform. This is dictated by the type of load you want to weigh. Should you require something small, you might want to consider one of our industrial bench scales. Platform sizes start at 6 x 5.5 and go up to 12 x 16. Or should you require something much larger our floor scales have platform sizes up to 7 x 9.

In addition to size, you may wish to consider the platform’s durability. We make our platforms out of aluminum, steel, stainless steel, or a combination of these. Unlike other scales that may have sheet metal platforms, our platforms are easy to clean and are able to take a pounding. We can also use a zinc rich epoxy on the steel scales to help prevent and contain rust, or on our stainless steel scales we can apply a triple epoxy with mica particles to increase corrosion resistance and make the platform slip and abrasion proof.

Needed Capacity

Capacity refers to the weight limit of the scale. As a rule of thumb, you want to try and select a scale with a capacity as low as the heaviest load you think you’ll be weighing. You don’t want to get a scale with a high capacity if you’re never going to use it. We offer scales with capacities ranging from 4 lbs. to 20,000 lbs. We work with a variety of clientele that may use our industrial bench scales to automate small piece part counting or may be in the waste measurement industry and use a floor scale to weigh 20,000 pounds of garbage.


Resolution is the smallest increment a scale’s indicator will display. For example, a resolution of 0.1g means a measurement will display only to the tenth of a gram, i.e. 2.2g or 2.3 g. Typically, a scale user could only get better resolution if they picked lower capacity, or vice versa. This was due to the technological limitations of strain gauge load cells.

However, now that Arlyn has created an internationally patented scale using Surface Acoustic Wave (SAW) technology, users that purchase our ultra precision capability will no longer have to make that frustrating choice. Our SAW load cells measure displacement rather than stress or strain. This allows us to construct the SAW load cells with cutting edge electronics with materials that can withstand larger capacity and still deliver high resolution readings. Our SAW scales offer little risk of drift or damage from shock loading (dropping a load from a height onto a scale platform) or overloading (putting a load beyond the scale’s capacity on the platform).

Scale Communication and Display

We offer LCD, LED, and graphic display scale indicators. LCD and LED displays can be used in poor lighting due to the backlighting in the display, however, in environments with bright and direct light, the display may appear washed out and illegible. Graphic display tends to be the most appropriate choice for our customers.

Our scale indicator is a high resolution programmable device that can show multiple readings of scale information and can be configured by the user. It’s extremely user friendly. We offer USB, Ethernet, and Wi-Fi connectivity for onsite and offsite control via PC or laptop. You will also be able to extract weight data by those methods or by downloading weight information onto a USB flash drive. We also offer Windows based software; you can transfer the data to your PC or laptop for viewing in MS Excel or MS Access as well as other Microsoft applications.

We also offer two communication protocols: RS-232 ports and RS-485 ports. RS-232 is a standard communications protocol that can transmit data from one computerized device to another. This would be perfect for your scale to send data to a printer, another computer, or a logic controller. The RS-485 protocol allows you to create a network and allows you to control up to 10 scales at a time.

Customer Based Customization

Using these four criteria as a way to begin the customization process, we can help you create a scale that’s affordable and meets your industry’s weighing need. Our customer support staff is both knowledgeable and courteous. We believe that purchasing a major piece of business equipment should not be a hardship or a hassle. At Arlyn Scales, we take great pride in developing and training a staff that treats the customer the way we would want to be treated.

While we want to build a scale for you, most importantly, we want to build a good relationship with you. So, whenever you have concerns about what you are purchasing or if you should be buying something different, we will be an honest broker and make sure you get the scale that is right for you. Please contact us using the form on our Contact Us page or call us at (800) 645-4301. We look forward to working with you!