Sales Policy

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Sales Policy

Terms
We accept MasterCard, and Visa cards. (Security: Your privacy and security is our priority! Every transaction that you make at arlynscales.com is 100% safe. We use 128 bit SSL encryption, the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.) We will also ship with net 30 day terms for all approved firms. To establish an open account, please submit 3 trade references and a bank reference.

Minimum Order
We have no minimum order. For orders below $25.00 there is a $5.00 small order handling charge. This charge does not apply to orders sent by "next day" delivery services.

Freight Policy
All shipments will be "prepay and add" with handling and insurance, unless special shipping arrangements are made.

Liability
While we strive for perfect quality control it can happen that a defect may go unnoticed in which case we will replace or extend full credit for the defective item without any admission of liability on our part.

Claims
All shipping shortages must be reported within 5 days after receipt of shipment.

Returns
We will issue credit only for returns sent back to us with a Return Authorization number ( please call for the RA number and return instructions). Returned equipment must be unused, in perfect saleable condition, and in original packaging. All returns are subject to a 15%-25% restocking charge and must be returned freight prepaid.

We are continuously trying to improve our equipment and it is possible that some items may undergo dimensional changes without prior notice. All technical data is provided by us for your guidance.

We are not responsible for any typographical (including pricing) errors.